Refunds and returns Policy

Instead of returning items you can contact us for a full refund.


Returns run counter to our emphasis on sustainability.

Every return has a carbon footprint.

So just tell us what went wrong, send along a pic, and we’ll give you your money back in full.

Then if possible you can donate your product to a local charity or recycle it.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

We only refund items if they are defective or damaged. Send us an email with a photo of the product at

Need help?

Contact us at for questions related to refunds and returns. 


Ūdens iela 12-70, Rīga, LV-1007, Latvia

Reg. nr. LV40103880726